Billing Plans

Hubrix offers three plan tiers to match different team sizes and usage levels. Plan details and pricing are subject to change — see hubrix.ai/pricing for current information.

Plan tiers

Starter

Ideal for individuals and small teams getting started with AI workflows.

• Monthly credit allocation suited to light-to-moderate usage
• Access to all core features: Smart Chat, Agents, Workflows, Research, Documents, Bulk Processing
• Standard support
• Up to a small number of workspace members

Professional

For growing teams with higher usage needs and more frequent automation.

• Higher monthly credit allocation
• All Starter features
• Priority support
• More workspace members
• Higher limits on agents, workflows, and document storage

Enterprise

Custom solution for larger organisations with compliance, security, or integration requirements.

• Custom credit allocation
• All Professional features
• Dedicated support
• SSO enforcement and organisation-wide policy controls
• Custom data retention and compliance configurations
• SLA guarantees

Changing your plan

Admins can change the plan tier in Settings → Billing → Change plan. Plan changes take effect immediately:

• Upgrades — additional credits are added to your balance pro-rated for the remainder of the billing cycle.
• Downgrades — take effect at the start of the next billing cycle.

What happens if you exceed your plan's limits

If you run out of credits before the monthly reset:

• New AI operations are blocked with a "Credit limit reached" error
• Existing in-progress runs (e.g. a running bulk job) complete normally

Admins can top up credits or raise limits from Settings → Billing without waiting for the monthly reset.