Billing Plans
Hubrix has four plan tiers. Plan details and pricing can change — see hubrix.ai/pricing for current information.
Plan comparison
Hubrix offers four tiers — Trial, Starter, Professional, and Enterprise — each with its own monthly price, credit allowance, and limits on workspace members, custom agents, workflows, and documents. Trial is free; the paid tiers increase allowances at each step, and Enterprise offers unlimited members with custom pricing.
Current prices and exact per-plan limits are shown live in Settings → Billing and on hubrix.ai/pricing. Because pricing and allowances can change, this page intentionally does not hard-code the figures — always check the in-app billing page for the authoritative numbers.
Monthly credits reset at the start of each billing cycle and do not roll over. Top-up credits are separate and do carry over — see Credits.
What each tier is for
Trial
A free tier to explore Hubrix. It includes a starter set of credits and covers the core features — Smart Chat, Translate Studio, Documents, and Deep Research — so you can evaluate the product before subscribing.
Starter
For individuals and small teams. Adds custom agents and workflows, with credit and member allowances suited to light-to-moderate usage, plus the Translate Studio tools (grammar, summary, OCR).
Professional
For growing teams with higher usage and more automation. Unlocks the full feature set — agents, workflows, standard and deep research, bulk processing, and voice (text-to-speech and speech-to-text) — with higher limits on members, agents, workflows, and document storage.
Enterprise
For larger organisations with compliance, security, or integration requirements. Unlimited members and the highest allowances, plus SSO enforcement, organisation-wide policy controls, custom data-retention configuration, and SLA guarantees.
Feature availability differs by tier. Some AI features (such as custom agents, workflows, and voice) are only included from a certain plan up. If a feature is greyed out, your plan may not include it — check Settings → Billing or contact support@hubrix.ai.
Changing your plan
Admins can change the plan tier in Settings → Billing → Change plan. Plan changes take effect as follows:
- Upgrades — additional credits are added to your balance, pro-rated for the remainder of the billing cycle.
- Downgrades — take effect at the start of the next billing cycle.
What happens if you exceed your plan's limits
There are two kinds of limit, and they behave differently — see Usage limits for the full picture:
- Credits — if you run out before the monthly reset, new AI operations are blocked with a "Credit limit reached" error. In-progress runs (such as a running bulk job) complete normally.
- Per-feature quotas — some features also have daily and monthly operation caps that apply independently of your credit balance.
Admins can top up credits from Settings → Billing without waiting for the monthly reset.
Switching to a lower plan reduces your credit allowance and may remove access to features (such as agents or workflows) from the next billing cycle. Review your team's usage before downgrading.
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