Connector-Synced Documents

When you connect Google Drive or OneDrive via Data Connectors, Hubrix automatically syncs files from your selected folders into the Documents library. These connector-sourced documents appear alongside manually uploaded files — but behave slightly differently.

The Documents library showing a connector-synced file with a 'From Google Drive' source badge
The Documents library showing a connector-synced file with a 'From Google Drive' source badge

Source badge

Every connector-synced document displays a source badge — a small label that reads "From Google Drive" or "From OneDrive". This makes it easy to distinguish synced files from files you uploaded manually.

The source badge also links to the connector configuration for that file's connector, so you can quickly check the sync settings if something looks off.

Automatic sync

Connector-synced documents are updated automatically according to your connector's sync schedule (every 15 minutes, hourly, every 4 hours, daily, or weekly). When the source file changes in Google Drive or OneDrive:

  1. The connector detects the change on the next sync.
  2. Hubrix downloads the updated file.
  3. The document is automatically re-indexed with fresh chunks and embeddings.

You do not need to do anything manually — the update propagates to all agents and workflows that use the document.

Google Workspace file types — Google Docs, Sheets, and Slides — are automatically converted during sync. Docs become DOCX, Sheets become XLSX, and Slides become PPTX. These converted files are what gets indexed.

You cannot manually edit synced documents

Because connector-synced documents are managed by the sync pipeline, you cannot edit their content directly in Hubrix. The edit buttons that appear for manually uploaded documents are not available for synced files.

To update a synced document:

  1. Edit the original file in Google Drive or OneDrive.
  2. Wait for the next scheduled sync, or trigger an immediate sync from Settings → Data Connectors → [your connector] → Sync now.

Disconnecting a connector

If you disconnect a Google Drive or OneDrive connector, you will be prompted to choose whether to:

  • Keep documents — the files remain in your library as orphaned (no longer synced) documents.
  • Delete documents — all documents that came from this connector are removed from the library.

If you delete documents on disconnect, any agents or workflows using those documents will lose their knowledge base content. Review your agents before disconnecting a connector.

Viewing sync history

Go to Settings → Data Connectors and click on a connector to see its Sync History tab. This shows a log of each sync run: when it ran, how many files were updated or added, and whether any errors occurred.

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