Usage Limits

Usage limits let workspace admins control how many credits each team member can consume per month. This prevents a single user or team from unexpectedly draining the workspace's credit balance.

The Usage Limits settings panel showing per-user credit caps with current usage bars
The Usage Limits settings panel showing per-user credit caps with current usage bars

Setting a per-user limit

  1. Go to Settings → Billing → Usage limits.
  2. Find the team member you want to limit in the user list.
  3. Click Set limit next to their name.
  4. Enter the maximum number of credits they can use per month.
  5. Click Save.

The limit takes effect immediately. If the user has already used more credits than the new limit this month, they will be blocked from running further AI operations until the month resets.

Setting a team-wide default

You can set a default monthly credit limit that applies to all new members automatically:

  1. Go to Settings → Billing → Usage limits.
  2. Click Set default limit.
  3. Enter the default credit amount.
  4. Click Save.

Individual per-user limits override the team-wide default for specific members.

Admins are not subject to usage limits — their usage is governed by the workspace's overall credit balance, not individual caps.

What happens when a limit is reached

When a user reaches their monthly credit cap:

  • Their next AI operation returns a "Credit limit reached" error.
  • In-progress operations (e.g. a bulk job that is already running) complete normally — limits are checked at the start of new operations only.
  • The user sees a notification explaining they have hit their limit and suggesting they contact their admin.

Viewing per-user usage

Admins can see how many credits each team member has consumed this month in Admin → Usage. The table shows:

ColumnDescription
MemberName and email
Credits usedTotal consumed this month
LimitTheir monthly cap (or "Unlimited" if none set)
% of limitA visual usage bar

Usage data is updated in near real time but may lag by a few minutes during peak usage periods. If a user claims they hit their limit unexpectedly, allow a few minutes for usage to fully sync before adjusting the cap.

Raising a limit mid-month

If a user needs more credits before the monthly reset, an admin can raise or remove their limit at any time in Settings → Billing → Usage limits. Changes take effect immediately.

Was this helpful?